Introduction
Capstone Law Solutions PLLC (“Capstone,” “we,” or “our”) is a Washington, D.C.-based law firm committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website (the “Site”) or otherwise interact with us online. Its purpose is to help you understand what data we gather, how we use it, and the choices you have. By using our Site, you consent to the practices described in this Privacy Policy.
Information Collection
We collect information from you in two main ways: (1) information you voluntarily provide, and (2) information collected automatically through your use of our Site. Examples include:
- Personal Information You Provide: When you contact us through our website (such as via contact forms or email links), we may collect personal details you choose to give us. This can include your name, email address, telephone number, mailing address, or other contact and identifying information. For example, if you request information or legal services, you may provide your contact details and a description of your inquiry. Please do not include sensitive personal details or confidential information in initial communications (see Attorney-Client Privilege below for more on this).
- Website Usage Data (Automatic Collection): Like most websites, our Site automatically collects certain technical data about your visit. This includes information such as your IP address, browser type, device type, operating system, referral URLs, and pages viewed. We also use third-party analytics tools (like Google Analytics) that utilize cookies to gather data on how visitors use our Site.. This usage information may include details like your online preferences, the pages and content you interact with, time spent on the Site, and other browsing patterns. This data helps us understand aggregate visitor behavior and improve our website’s functionality and content.
Use of Collected Information
We use the information we collect for purposes consistent with why you provided it and to support our business and legal obligations. The primary uses of collected information include:
- Client Communication and Services: Personal information you provide is used to respond to your inquiries, evaluate potential legal representations, and, if you become a client, to communicate with you about your case or legal matters. For example, we may use your contact details to call or email you regarding an inquiry you submitted or to send you updates related to an ongoing engagement.
- Website Operation and Improvement: We process usage data and analytics information to maintain and improve our Site’s performance, content, and user experience. This helps us troubleshoot technical issues, analyze traffic trends, and understand which pages or services are of most interest to visitors. For instance, we review aggregate Site traffic data (such as number of visitors and page popularity) via Google Analytics to make our content more useful and ensure the Site works properly on different browsers and devices.
- Legal and Administrative Purposes: We may use your information as necessary to enforce our website’s terms of use, to protect our rights and the rights of others, and to comply with applicable laws and regulations. For example, if required, we might use or disclose information to meet law enforcement requests or court orders, or to prevent fraud or other unlawful activity.
- Other Communications: If you provide your contact information, we may send you informational materials about our legal services or updates that may interest you. However, we do not send mass marketing emails, nor do we share your information with marketing partners (see Data Sharing below). Any email communications we send will include an option to opt out or unsubscribe if you no longer wish to receive them.
We will use the data collected only for the purposes described above or as otherwise disclosed at the time of collection. We do not use your personal information in ways that are incompatible with these purposes without your consent.
Cookies and Tracking
Our Site uses cookies and similar tracking technologies to enhance your experience and collect usage data. Cookies are small text files placed on your device when you visit a website. They help us recognize you and remember preferences on subsequent visits, as well as analyze Site traffic. In particular, we use Google Analytics cookies to gather information about how visitors interact with our Site.
. These cookies collect data such as your IP address, browser type, and browsing behavior on our Site, which we use to compile reports and improve the Site. We do not use cookies to identify you personally, and the usage data we collect via cookies is generally viewed in aggregate form.
Third-Party Cookies: Aside from Google Analytics, our Site is not intended to use any third-party advertising cookies. We do not allow third-party advertisers to collect information from our Site for targeted advertising. Any links on our Site to external websites (for example, social media or relevant articles) are subject to those third parties’ own cookie and privacy policies.
Cookie Choices: You have the ability to manage or disable cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. For example, you may refuse or disable cookies by adjusting your web browser settings; each browser is different, so check your browser’s “Help” menu for instructions on managing your cookie preferences.
. Please note that disabling or deleting cookies may affect the functionality of certain parts of our Site – for instance, some features or pages might not remember your preferences or may load more slowly. However, you will still be able to use the Site even if you disable cookies.
Google Analytics Opt-Out: Google provides an optional Google Analytics Opt-out Browser Add-on that you can install to prevent Google Analytics from collecting information on your visits. If you want to opt out of Google Analytics tracking, you can download and install the add-on for your web browser by visiting Google’s official Analytics opt-out page. Keep in mind that this is a third-party tool provided by Google; using it is subject to Google’s terms. We are not responsible for the function or any issues with this add-on, but we mention it for your convenience as one way to manage analytics cookies.
By using our Site without disabling cookies, you consent to our use of cookies and similar technologies as described in this section.
Attorney–Client Privilege and Confidentiality
No Attorney–Client Relationship via Website: Visiting our website or contacting us through the Site does not itself create an attorney–client relationship. Simply sending us an email or submitting a form message will not make you a client of Capstone Law Solutions PLLC. Attorney–client privilege (and our duty of confidentiality for communications) is established only when both you and our firm have executed a formal engagement letter and we have agreed to represent you.
. Until such an agreement is in place, any information or inquiries you send to us through the website or by email are not protected by attorney–client privilege.
Handling of Information Before Engagement: Because contacting us initially does not create a privileged relationship, please do not include highly sensitive or confidential information in your first communications. While we treat all inquiries with discretion, any information you provide before you become an actual client is not guaranteed the legal protections of confidential attorney–client communications. Once we have a signed engagement letter with you, communications and information you share with us in the course of our representation will be kept confidential in accordance with attorney–client privilege and applicable law.
In summary, an attorney–client relationship may be formed only after an engagement letter is signed by you and Capstone Law Solutions PLLC (and we have confirmed no conflicts of interest)
. Until that point, we reserve the right to represent other clients with interests adverse to yours and are not obligated to maintain confidentiality of information you send us through the Site. We will, of course, never misuse any information you do provide, but it’s important for you to use caution and not assume communications are confidential or privileged until we formalize our attorney–client relationship.
Data Sharing and Disclosure
At Capstone, we value your privacy and handle your personal information with care. We do not sell, rent, or trade your personal data to third parties for marketing or any other purposes. In fact, your individual identifying information will not be shared, sold, or transferred to any third party without your prior consent, unless it is required by law
. This means we do not share the information we collect from you with any marketing partners or advertisers. You will not receive communications from third-party marketers as a result of providing your information to us, and we do not disclose your information for others’ marketing use.
Service Providers: The only instances in which we may disclose your information to a third party are limited to service providers or agents who help us run our website and business (for example, our web hosting company, email service provider, or IT support) and only to the extent such information is necessary for them to perform their services. In such cases, these providers are contractually or legally obligated to keep your information secure and use it only for the specific purpose of assisting us. They are not permitted to use your data for their own purposes.
Legal Requirements: We may also disclose information if we are compelled to do so by law or valid legal process. For instance, if we receive a court order, subpoena, or a lawful request from government authorities, we may be required to release certain information. Additionally, if it’s necessary to share information to protect our rights, safety, or property (or that of our employees, clients, or others), or to prevent a crime or cyberattack, we will do so as allowed or required by law. These situations are uncommon, but we want you to be aware that such legal or safety obligations could override the privacy protections in this Policy.
Aside from the limited scenarios above, we do not share your personal information with any third parties. Specifically, we never share your information with any third-party advertising networks or marketing mailing lists. Your data stays within Capstone Law Solutions PLLC (and trusted service providers acting on our behalf as described), and is used only for the purposes outlined in this Policy.
Legal Compliance
Capstone Law Solutions PLLC complies with applicable United States privacy laws and regulations in handling personal information. We strive to ensure that our data practices align with federal law as well as the laws of the District of Columbia (where our firm is based) that relate to privacy and data protection. This includes abiding by any relevant state statutes and regulations regarding the collection, use, retention, and security of personal data. For example, we adhere to the District of Columbia’s requirements for protecting personal information and will follow its data breach notification laws if ever applicable. We also respect privacy obligations under laws like the American Bar Association’s Model Rules (as adopted in D.C.) regarding client confidentiality, although those rules pertain to client information and are separate from general consumer privacy laws.
Because privacy law in the U.S. is often sectoral or state-specific, we continually monitor our practices to maintain compliance. If new privacy regulations come into effect that apply to our operations or to visitors of our Site (such as a new District of Columbia data privacy statute or changes to federal law), we will adjust our policies and practices accordingly. Our goal is to handle your personal information lawfully and ethically. If this Privacy Policy ever conflicts with an applicable legal requirement, we will follow the law and update our Policy to reflect those obligations as needed.
In summary, we take our legal responsibilities seriously. We do not knowingly violate any privacy laws, and we aim to be transparent and fair in how we treat your data, in line with both the letter and the spirit of U.S. privacy regulations—particularly those relevant to Washington, D.C. residents and clients.
User Rights
We want you to have control over your personal information. Below we outline your rights and choices regarding the data we collect. Please note that these rights are subject to certain limitations under applicable law and this policy:
- Right to Request Deletion: You have the right to request that we delete personal information you have provided to us. If you no longer want us to hold your information (for example, if you submitted your contact details through our Site), you may contact us and ask that we remove it from our active records. Upon receiving a verified deletion request, we will delete or anonymize the personal data we have about you, unless we are required to keep it for legal, regulatory, or legitimate business purposes. For instance, we might need to retain certain communications to comply with professional ethical obligations or record-keeping requirements. We will confirm with you once we have fulfilled your deletion request. Keep in mind that residual copies of your information might remain in our backup systems for a short period, but we will not use or restore that data except as required for security or legal compliance. To request deletion of your data, please see the Contact Information section below for how to reach us. There is no charge for making such a request.
- No Right to Access Personal Data: Unlike some jurisdictions, under U.S. and District of Columbia law as it currently stands, you do not have a general right to obtain a copy of personal data we store about you (outside of certain legal processes). We will, of course, provide you with information you are legally entitled to, but our standard practice (in the absence of a legal requirement) is that we do not grant individuals a right to review or download the personal information we hold about them. This means that, while you can ask us to delete your data, we do not provide account access or personal data reports upon request. We appreciate your understanding that this policy is in place to maintain the security and integrity of our records. If you have questions about what information we may have about you, you are welcome to contact us and we can generally confirm whether or not we have any of your personal data on file. However, we will not disclose specific details or provide copies of internal records, except as required by law.
Opting Out of Communications: If at any time you prefer not to receive our newsletters, legal updates, or similar communications, you have the right to opt out. You can do so by clicking an “unsubscribe” link if one is provided in an email, or by contacting us directly to request removal from our mailing list. Note that even if you opt out of marketing or informational emails, we may still send you transactional or administrative messages (for example, an email responding to your direct inquiry, or communications as an active client), as these are not promotional in nature.
California or Other Jurisdiction-Specific Rights: Capstone is based in D.C. and primarily serves clients in the U.S. If you are a resident of a state or country that grants additional privacy rights by law (such as California’s “Shine the Light” law or similar laws), please know that we do not share personal data with third parties for direct marketing (as noted in Data Sharing). If you believe you have a legal right to request certain information from us or to exercise other privacy rights under specific regulations, please contact us. We will honor all applicable privacy rights to the extent they apply to our operations. For example, California residents may have the right to know categories of personal information we have disclosed for direct marketing purposes, but as stated, we do not disclose personal data for such purposes.
. If you have questions about privacy rights in your jurisdiction, we encourage you to reach out.
Security Measures
We take the security of your personal information seriously and implement reasonable safeguards to protect it. Our website is equipped with security measures to protect the information you provide us
. This includes technical, administrative, and physical protections designed to prevent unauthorized access, use, or disclosure of your data. For example, we use secure servers and encryption protocols where appropriate. When you submit information through our Site, it is transmitted via Secure Sockets Layer (SSL) or similar encryption technology to protect your data in transit. We also restrict access to personal data to authorized personnel at our firm who need that information to perform their duties (for instance, responding to your inquiry or managing our website). Those personnel are bound by confidentiality obligations.
Additionally, we maintain firewalls and monitoring to safeguard our network, and we regularly update our systems and practices to address potential vulnerabilities. We also follow industry best practices and ethical requirements for protecting any client-related information we hold.
Despite our efforts, please understand that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security. Cyber threats evolve rapidly, and although we take precautions, we cannot promise that our safeguards will never be overcome by illegal or unforeseen attacks. In the unlikely event of a data breach or security incident that affects your personal information, we will notify you and the appropriate authorities as required by law.
By using our Site or providing information to us, you acknowledge that there is some risk inherent in transmitting information via the internet, but that we will use diligent security measures to protect your data. We encourage you to also take steps to protect yourself online, such as using secure networks and keeping your own login credentials confidential. If you believe the security of your interaction with us has been compromised (for example, if you suspect that someone has intercepted the communications you sent to us), please contact us immediately using the information below.
Policy Updates
We may update or revise this Privacy Policy from time to time to reflect changes in our practices or to ensure compliance with new laws and regulations. Any changes will be posted on this page with an updated effective date. We encourage you to review our Privacy Policy periodically to stay informed about how we are protecting your information. If we make significant or material changes to this Policy, we will make those obvious on our Site – for example, by posting a prominent notice on our homepage or notifying you via email if you have provided us with your email address for communications. Minor changes (such as clarifications or typographical corrections) will simply be reflected by the new effective date.
Your continued use of our Site after any changes to this Privacy Policy constitutes your acceptance of the updated terms, to the extent permitted by law. For this reason, if you do not agree with any changes made, you should stop using the Site and contact us if you have concerns. We will always indicate the date of the latest revision at the top or bottom of the Policy for your reference. This Policy is currently effective as of the Last Updated date indicated below.
Last Updated: March 14, 2025. (This date will be updated accordingly when any future revisions are made.)
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please do not hesitate to contact us. We are here to address your concerns and will respond as promptly as possible.
Contact us at:
Capstone Law Solutions PLLC
Attn: Privacy Officer / Client Services
Email: clientservices@caplawsolutions.com
You may email us at the address above for any privacy-related inquiries, such as: requesting deletion of your data, asking about our data practices, reporting a potential security issue, or seeking further information about how we protect privacy. If you prefer to contact us by mail or phone, please use the information provided on our website’s contact page (we recommend email for the most efficient response regarding privacy matters).
We value the trust you place in us. Protecting your privacy and maintaining transparency are important parts of our commitment to you. If you reach out to us with a privacy question or request, we will take it seriously and do our best to assist you in accordance with this Policy and applicable law.
Thank you for visiting Capstone Law Solutions PLLC’s website and reviewing our Privacy Policy. We appreciate your interest in our firm and services, and we are dedicated to keeping your information safe and secure.